Your happiness is our priority. If you’re not 100% satisfied, here’s how we can help:
- Return Eligibility:
- Items can be returned within 30 days of purchase.
- Products must be unused, in their original condition, and include all tags and packaging.
- What Can’t Be Returned:
- Customized or personalized products.
- Items marked as “Final Sale.”
- How to Start a Return:
- Contact our support team at support@lamaxy.com or call us at +1 (336)-949-8401 Provide your order details, and we’ll guide you through the next steps.
- Refund Process:
- Refunds will be issued to your original payment method within 7-10 business days after we receive the returned item.
- Please note that shipping fees are non-refundable, as all orders ship for free.
- Damaged or Defective Items:
- If your order arrives damaged or defective, let us know immediately. We’ll replace or refund the item at no extra cost to you.
- Return Shipping Costs:
- Customers are responsible for return shipping fees unless the return is due to a mistake on our end (e.g., wrong or faulty item).
For any questions or assistance, reach out to us at:
Lamaxy
469 W Banker Ave. Globe, AZ 85501, USA
Email: support@lamaxy.com
Phone: +1 (336)-949-8401